Refund Policy

14-day window

If the program isn't what you expected, email support@gymvibe.co within 14 days of purchase and we'll refund you in full. You don't need to justify the request.

How to request one

• Email support@gymvibe.co from the address you purchased with.
• Include your order reference if you have it.
• We confirm within one business day and process the refund to the original card.

Timing

Refunds are issued through our payment provider. Funds typically appear within 5–10 business days depending on your bank.

What happens to your access

Course access is removed once a refund is issued. Your training log stays in your account in case you rejoin later.

Coaching add-on

For the coaching tier, sessions already delivered are deducted from the refund amount on a pro-rata basis. Undelivered sessions are refunded in full.

Abuse

Repeat purchase-and-refund cycles, or bulk downloading followed by a refund request, may be declined and can result in account termination.

Chargebacks

Please contact us before opening a dispute with your bank — it's faster. Access is suspended while a chargeback is under review.